At Smart-Tech, accessible at thesmarttech.ca, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding your information.
Who We Are
Our website address is: https://thesmarttech.ca. We provide reliable cell phone and laptop repair services in Oshawa, Ontario, alongside buying and selling devices.
What Personal Data We Collect and Why
Comments
When visitors leave comments on our site, we collect the data entered in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
Media
If you upload images to our website, avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract location data from such images.
Contact Forms
When you fill out a contact form, we collect the details you provide, such as your name, email, and phone number, to address your inquiries or service requests.
Cookies
Comment Cookies
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
Login Cookies
- A temporary cookie is set when visiting our login page to determine if your browser accepts cookies. This cookie is discarded when you close your browser.
- Login cookies last for two days, while screen options cookies last for a year. Selecting “Remember Me” extends login cookies for two weeks. Logging out removes these cookies.
Editing Cookies
When you edit or publish an article, a cookie is saved in your browser. This cookie contains no personal data and expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as if the visitor has visited the other site. These websites may collect data, use cookies, embed additional third-party tracking, and monitor your interactions with their content.
Analytics
We use analytics tools to track visitor behavior and improve our website. These tools collect non-identifiable data, such as the pages you visit, the time spent on our website, and the devices used to access our site.
Who We Share Your Data With
We do not sell, trade, or rent your personal data to third parties. However, we may share your data with trusted service providers for purposes such as analytics, payment processing, or spam detection, under strict confidentiality agreements.
How Long We Retain Your Data
- Comments: Comments and metadata are retained indefinitely to automatically approve follow-up comments.
- Registered Users: For users who register on our website, personal data provided in their profiles is stored indefinitely. Users can edit or delete their data anytime (except usernames). Website administrators can also view and edit this information.
Your Rights Over Your Data
If you have an account on our site or have left comments, you can:
- Request an exported file of the personal data we hold about you.
- Request the deletion of any personal data we hold about you, excluding data we must retain for legal, administrative, or security purposes.
To exercise these rights, please contact us at [Insert Email Address].
Data Security
We prioritize the protection of your data by using secure systems, encrypted storage, and strict access controls. While we take all reasonable precautions, no system is completely secure, and we cannot guarantee absolute data security.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to read their privacy policies before providing any personal data.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted here with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
- Email: support@thesmarttech.ca
- Phone: +1 (647)- 2487866
- Address: 1432 Rennie street Zip code. L1K0N8, Oshawa, Ontario
Thank you for trusting Smart-Tech. We are committed to protecting your privacy and providing you with exceptional service.